Terms & Conditions
These Uptime.com LLC Service Terms (these “Service Terms”) are between Uptime.com LLC, a Delaware limited liability company (“Uptime.crew”) and the Uptime.com customer who submits an Order for Uptime.com’s services (“Customer”). Capitalized words in these Service Terms have special meanings given in the Section where they are first used or in Section 11 (Definitions).
Services
Uptime.com may modify these Services Terms at any time, but modifications are not effective for Orders that are in place prior to the modification until the Order renews or Customer adds new Services for the monitored Web Application. See Section 10.20 (Changes to Online Service Terms).
- The Services will include those features listed in Customer’s Order and related graphical user interfaces and application programming interfaces. Uptime.com will update the Services without additional charge so that they remain consistent with its generally available current offering that corresponds to the Services purchased.
- Uptime.com warrants that (i) the Services will conform in all material respects with the description of the Services stated in the Order and with its general release user Documentation, and (ii) if Customer has configured the Services in accordance with the Documentation for a “best case build” or “common practice build” the data returned by the Services will be materially accurate (the “Services Warranty”).
- Uptime.com will publish support Documentation online on its Site. Uptime.com will provide live technical assistance via email, ticket, telephone and chat during its standard support hours. Uptime.com’s standard support hours are published on its website. Uptime follows the United States Federal Public Holiday schedule and will provide best effort support on these days.
- Uptime.com may provide Customer with access to its Services for Customer’s use in evaluating the Services for a potential purchase. Notwithstanding anything in the contrary in the Agreement, Services provided on an evaluation basis, whether provided at no charge or for a fee, are provided AS IS, without any service commitments, warranties or representations whatsoever. Uptime.com has no obligation to provide support for any evaluation services. Any support that is provided is provided on an AS IS and AS AVAILABLE basis. Uptime.com has no liability for any harm or damage arising out of or in connection with Customer’s use of the services during any evaluation period
Customer Information
“Customer Information” is any data or information that Customer submits to Uptime.com in connection with the Uptime.com Services account or that is created or accessed by Customer or Uptime.com by means of the Uptime.com Services. Customer Information consists solely of:
(i) information submitted to Uptime.com to establish a Services account, receive support, and use the Services, such as business contact information of Customer’s personnel, payment information, and content of support requests, and
(ii) data or information collected by means of the Services. Unless Customer elects to install Uptime.com’s code snippet on the Customer’s Web server, the only information collected by Uptime.com by means of the Services is information that is generally available to any public user of the Customer’s monitored Web Application(s).
If Customer elects to install Uptime.com’s code snippet on its Web server, then the Uptime.com Service may also capture information that is captured by Web servers generally, such as visitor IP address, date and time of visit, and duration of visit. Customer Information is Customer’s Confidential Information covered by Section 10.3 (Confidential Information). As between Customer and Uptime.com, Customer owns and retains ownership and all rights in Customer Information and Uptime.com may use Customer Information only for the purpose of providing the Services, communicating with Customer and administering the Customer’s account, exercising its legal rights and remedies in connection with the Agreement, and as otherwise expressly permitted by Section 10.3 (Confidential Information).
Uptime.com will destroy Customer Information on Customer’s request following termination. “Customer Information” does not include system generated data about Customer’s use of the Services, such as user navigation on the Services interface and resource utilization. Uptime.com may use system generated data for insights to help it improve general support and service. Customer authorizes Uptime.com to de-identify and aggregate Customer Information with similar de-identified data of other customers and with anonymous data from public or private data sets and analyze the resulting data sets for insights to help it improve its services generally, provided that Uptime.com’s method of de-identification must make it technically infeasible for any data to be re-identified to any of Customer’s customers or to Customer.
Privacy Policy
Welcome to uptime crew a site conducted and operated under StyleEcho.net We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.
This Privacy Policy clarifies how we gather, utilize and (under specific conditions) uncover your own data. This Privacy Policy additionally clarifies the means we have taken to secure your own data. At long last, this Privacy Policy clarifies your alternatives with respect to the accumulation, utilize and divulgence of your own data. By going to the site specifically or through another site, you acknowledge the practices depicted in this Policy.
Information security involves trust and your protection is essential to us. We should, along these lines, just utilize your name and other data which identifies with you in the way set out in this Privacy Policy. We will just gather data where it is fundamental for us to do as such and we will just gather data on the off chance that it is significant to our dealings with you.
We will just keep your data for whatever length of time that we are either required to by law or as is pertinent for the reasons for which it was gathered.
You can visit the Site and peruse without providing individual points of interest. Amid your visit to the Site you stay mysterious and at no time would we be able to distinguish you unless you have a record on the Site and sign on with your client name and secret word.
What kind of information we collect?
We may gather different snippets of data in the event that you look to submit a request for an item with us on the site.
We gather, store and process your information for handling your purchase on the site and any conceivable claims which you may make later on, and for your better communication with our administration. We may gather individual data including, however not restricted to, your title, name, sexual orientation, date of birth, email address, postal address, conveyance address (if unique), phone number, mobile number, fax number, installment subtle elements, installment card points of interest or financial balance subtle elements.
We will utilize the data you give to empower us to process your requests and to give you the administrations and data offered through our site and which you ask. Further, we will utilize the data you furnish to direct your record with us; confirm and do monetary exchanges in connection to installments you make; review the downloading of information from our site; enhance the design or potentially substance of the pages of our site and modify them for clients; distinguish guests on our site; do look into on our clients' socioeconomics; send you data we figure you may discover valuable or which you have asked for from us, including data about our items and administrations, if you have demonstrated that you have not protested being reached for these reasons. Subject to getting your assent we may get in touch with you by email with points of interest of different items and administrations. In the event that you favor not to get any showcasing interchanges from us, you can quit whenever.
We may pass your name and deliver on to an outsider keeping in mind the end goal to make conveyance of the item to you (for instance to our messenger or provider). You should just submit to us the site data which is precise and not misdirecting and you should stay up with the latest and advise us of changes.
Your real request points of interest might be put away with us yet for security reasons can't be recovered specifically by us. Nonetheless, you may get to this data by signing into your record on the Site. Here you can see the points of interest of your requests that have been finished, those
which are open and those which are in no time to be dispatched and control your address subtle elements, bank subtle elements ( for discount purposes) and any bulletin to which you may have subscribed. You embrace to treat the individual access information privately and not make it accessible to unapproved outsiders. We can't accept any risk for abuse of passwords unless this abuse is our blame.
How does uptime utilize your information?
Data about our clients is an essential piece of our business, and we are not in the matter of pitching it to others. We share client data just as depicted beneath and with backups uptime, controls that either are liable to this Privacy Notice or take after practices in any event as defensive as those depicted in this Privacy Notice
Partnered Businesses We Do Not Control:
We work intimately with associated organizations. Now and again, for example, Marketplace merchants, these organizations work stores at uptime or pitch offerings to you at uptime. In different cases, we work stores, give administrations, or offer product offerings mutually with these organizations. You can tell when an outsider is engaged with your exchanges, and we share client data identified with those exchanges with that outsider.
Outsider Service Providers
We utilize different organizations and people to perform works for our benefit. Illustrations incorporate satisfying requests, conveying bundles, sending postal mail and email, expelling dreary data from client records, investigating information, giving promoting help, giving list items and connections (counting paid postings and connections), handling Visa installments, and giving client benefit. They approach individual data expected to play out their capacities, yet may not utilize it for different purposes.
Limited time Offers
Sometimes we send offers to choose gatherings of uptime clients in the interest of different organizations. When we do this, we don't give that business your name and address
Cancellation Policy
“Cancellation Policy” This information is primarily used to provide an enhanced online experience for the visitor. For example, by having this information, web pages optimized for a particular visitor's computer are automatically made available to that visitor. Other use of this information may include the identification of problems with our servers, to administer our web site, to monitor traffic within the web site, to prevent fraud and the internal review of the number of visitors to this web site, in an aggregated and non-personally-identifiable form. We retain this information for a maximum period of 30 days or for a period required by the Law Enforcing Agencies (LEA).